Concealed damage is not covered.įedEx SmartPost ® Returns is an ideal way for businesses to provide their customers with a convenient returns method. The maximum declared value is $1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day $50,000 for FedEx 2Day Freight and FedEx 3Day Freight and $1,000 for FedEx Ground and FedEx Home Delivery, payable upon loss or visible damage noted at time of delivery.The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager ® at (including for Shipping Administration users), FedEx Ship Manager ® Software, FedEx Web Services and FedEx Ship Manager ® Server.Additional service options available include Saturday pickup and delivery, dry-ice service, and Hold at Location.See FedEx Print Return Label and Return Pickup in Fees and Other Shipping Information for details.The return package is dropped off at a FedEx shipping location.The return package is included in the return shipper’s regular scheduled pickup (residential or commercial).A return pickup fee applies for on-call pickups.A per-package service fee will apply after the label has been used.Dangerous goods (except dry ice) and hazardous materials cannot be shipped.FedEx Express ® Freight services are not available through FedEx Ship Manager at.Not available for shipments rated with FedEx One Rate ® pricing.FedEx SameDay ®, FedEx Express Saver ®, FedEx First Overnight ® Freight and FedEx 1Day ® Freight services are not available.For information on other FedEx Ship Manager solutions, contact your FedEx account executive. Ship online using FedEx Ship Manager ® at. See service details in the separate section below this chart.Īvailable for FedEx First Overnight ®, FedEx Priority Overnight ®, FedEx Standard Overnight ®, FedEx 2Day ® A.M., FedEx 2Day ®, FedEx Ground ®, FedEx Home Delivery ®, FedEx 2Day ® Freight and FedEx 3Day ® Freight shipments throughout all 50 states. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments.įedEx SmartPost ® Returns also offers a print return label solution. The FedEx Print Return Label also gives you flexibility - no charges are assessed until the label is used. Your customer can then apply this label to the package as needed and drop it off at the nearest FedEx drop-off location, schedule a pickup or include it with a regular scheduled pickup. Use FedEx Ship Manager ® to create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence.
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